Clear work.
Clear expectations.

Standard work is due upon return. Special-order parts require either a 50% deposit or full parts cost before ordering. Restoration requires a 50% deposit. Any deposit is applied to the final balance, and the remaining balance is due upon return.

BAS Golf accepts payment methods available through Square, plus cash, Venmo, Zelle, and Cash App. Customer-specific products or materials may become non-refundable after ordering; any such term is disclosed before payment.

BAS Golf stands behind its installation workmanship. Customers should inspect serviced clubs at return and report any suspected installation issue promptly. Verified workmanship defects will be corrected at no additional labor charge.

This does not cover normal wear, preference changes, pre-existing damage, manufacturer defects, misuse, or failure of customer-supplied parts.

Customers confirm grip model, size, color, quantity, build-up, and alignment before work begins. Changes requested after installation starts may require additional grips and labor.

Installed grips can be damaged during removal. Minor manufacturing variation in graphics or markings is not considered an installation defect.

BAS Golf may attempt to remove grips with compressed air when reuse is requested. Removal is performed at the customer’s risk because used grips can stretch, split, tear, or otherwise become unusable.

Successful removal or reuse cannot be guaranteed. Replacement grips and additional labor may be required.

Customer-supplied grips and parts are inspected before installation when possible. BAS Golf is not responsible for manufacturing defects, incorrect sizing, counterfeit products, hidden damage, or incompatibility in customer-supplied items.

If a supplied product cannot be installed safely or correctly, we will stop and discuss the available options.

Custom, special-order, and customer-specific products cannot be canceled or returned after the order has been placed unless the supplier accepts the return.

Supplier restocking fees, shipping charges, or non-refundable product costs remain the customer’s responsibility.

Shortening, trimming, and extensions are completed to customer-approved specifications. Changing club length can alter swingweight, feel, flex, balance, and performance.

Cutting a shaft is permanent. Later changes require new work at customer expense. Extensions and shaft work are subject to compatibility and condition checks before service.

Restoration services are quoted after inspection and depend on club material, finish, damage, and desired outcome. Some finishes or structural damage may not be serviceable.

Light refresh work is folded into restoration scope. Results vary with age, wear, corrosion, damage, material, and original finish; a factory finish cannot always be duplicated.

Clubs are inspected before and after service. BAS Golf is not responsible for existing or hidden damage, loose heads, weakened ferrules, unrelated shaft failures, or cosmetic conditions not caused by our work.

Customers should confirm the number and identity of clubs at pickup and return.

Estimates are provided in good faith from the information available before inspection. If condition, compatibility, or hidden damage changes the required scope, BAS Golf will discuss the added work and price before proceeding whenever possible.

No unapproved optional work will be added to the final invoice.

The website sends your inquiry so BAS Golf can review service, club count, pickup location, and contact details. We reply with scope, timing, route, and itemization before scheduling.

No work begins until the approved quote and service details are confirmed.

A service request may be canceled before work begins or customer-specific materials are ordered. Costs already incurred for custom products, pickup, delivery, or approved preparation may still be due.

If timing changes, contact BAS Golf as soon as possible so pickup and return routes can be adjusted.

Pickup and return are available within the BAS Golf service area, subject to route availability. Timing and location are confirmed before the handoff.

Customers should verify that all clubs and accessories intended for service are present at pickup and that all serviced clubs are present at return.

BAS Golf may photograph clubs before and after service for condition records and quality control. Customer-submitted photos and service-record photos are not permission for marketing use.

BAS Golf will request separate permission before using an identifiable customer photo or customer-submitted image for marketing. Submitting a service request authorizes only the work later confirmed in the approved quote.